Services

Resource Management
Services

Thompson Gray has demonstrated experience in support to GFEBS, the Army’s financial ERP, and we bring the best practices and specialized knowledge we have compiled through our work at strategic and tactical level customers.

Our analysts have experience in the performance of the full range of resource management functions, including:

  • POM preparation support
  • Specialized budget exhibit creation
  • Program execution for all appropriations
  • Customer order management
  • Year-end close out management
  • Reconciliation of accounting records

We offer only the best training support for our clients, which includes programs like Lean Six Sigma and Continuous Process Improvement (CPI) and we train and prepare customers to be audit compliant in accordance with the Army’s Standard Audit checklist. Our Subject Matter Experts (SME’s) can assist in organization development, process modeling, best practices, and side by side or remote assistance to in-house or contracted work forces.

In addition, we document and maintain manpower requirements and authorizations for multiple large customers. Our support covers a variety of business initiatives and performance optimization, with services including call reception, technician dispatch, work assignment/tracking and customer service covering needs like:

  • Demand Maintenance Orders
  • Preventive Maintenance Orders
  • Project Work Orders
  • Operational Work Orders

We also include analysis and reporting of cost data analysis and reporting, and quality control and assurance of processes and data. While supporting this mission-critical financial ERP, we have developed best practices, training material and enhancements to policies which add value to our customers’ experience.

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